[Jalview-discuss] cannot install jalview on windows 7 64 bit - help anyone?

[Jim Procter]

  Hi Yanan.

On 13/09/2010 22:16, Yanan Jiang wrote:
> Hi Jim,
>
> I installed the latest version on win 7, everything works fine. One 
> problem is it does not respond when I choose to import alignment from 
> file, i.e.,  the file selection box does not prompt up as it should.
hmm. There might be a few issues here. If you don't already have a Java 
console displayed, could you try opening the rather less reliable 
Jalview java console (Tools->Java console from the desktop window's menu 
bar) and then attempt to open the file browser again, then copy and 
paste the contents in to an email and send it to me.

If there doesn't appear to be any error message in the console, then it 
could be that a problem occurred when Jalview started up. To get this 
output, shut down jalview in the normal way (but without closing the 
Jalview console), then restart it again - the jalview console should 
open when Jalview starts up. If there are some permissions problems then 
there should be some file browser related errors appearing in the 
console window, or when you first try to open the file browser. Again, 
send them along in an email.

Alternatively, you can create an account on to the Jalview issue tracker 
and attach the console output to this issue:
http://issues.jalview.org/browse/JAL-647


Jim.

ps.you should still be able to drag files onto the jalview desktop 
window, but not being able to save files might be a problem!

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J. B. Procter  (JALVIEW/ENFIN)  Barton Bioinformatics Research Group
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